I am moving/selling my house, how do I close out my account?
Unlike water, there is no final read or a shut off request for sewer, as it is a property user fee. If your name was on the bill or you are enrolled on the automatic payment plan, you may want to call our office at (414) 329-5259 to cancel it. In a traditional closing, the title company will prorate using the latest quarter’s bill amount and give that credit amount to the buyer. You may want to check the credit column of your closing documents.

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1. How is the sewer bill calculated?
2. How often will I receive the sewer bill?
3. Does this bill include the water billing?
4. Who do I contact if I have any questions
5. Where do I pay my sewer bill?
6. Can I have my sewer bill payments automatically withdrawn from my checking account? Is there a fee?
7. Will I still get a bill if I am on the automatic payment plan?
8. Can I pay with a credit card, debit card or e-check?
9. Can I receive an email bill instead of getting one in the mail?
10. I am moving/selling my house, how do I close out my account?
11. How do I establish service or change the name on an account?
12. Where/how can I get a copy of current and previous sewer bills?
13. Can both a landlord and their tenant receive the bill?
14. Are there any penalties applied if payments are not met by the date?