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The dual role of this unit is to provide the best possible service to the public while providing clerical and record keeping functions in support of the department’s mission. Members of this unit maintain all case files and accident reports, handle all requests for police reports and process the necessary forms and citations for all arrests.
Police officers and detectives dictate their reports rather than writing them out long hand. The Clerical Unit then transcribes the report and collates the case file. The report is then sent to the officer or detective for review and signature. This extremely efficient system allows officers and detectives to spend far less time in the station "writing" reports, thus freeing them for patrol or investigative duties.
With the implementation of the Phoenix CAD / Records program, all police reports are created and maintained in electronic form, greatly reducing the use of paper by the police department.
Our clerks play a vital role in the delivery of police services to the community. The Dictaphone all digital transcription system means that transcription is stored in digital format until retrieved by the clerical staff. The Clerical Unit makes it possible for detectives, patrol officers, and administrative personnel to retrieve current and accurate information from our record keeping system in order to conduct investigations and respond to the public’s needs. Unit members are assigned to all 3 shifts under the supervision of the Shift Commanders.
Obtaining Copies of Reports
Accident reports are generally available to attorneys, insurance companies, the media and the general public within 7 days of the incident. Some circumstances, such as an ongoing investigation, may necessitate delays or restrictions in the availability of reports. The best rule of thumb is to call the Clerical Unit at 414-761-5330 to determine if a report is available.
Complaints are released pursuant to Wisconsin’s Open Records Law. Because of their sensitive nature, some types of complaints are not released or are modified before release. In cases where the release of a complaint is in question, Assistant Chief Ray Radakovich should be contacted at (414)761-5378. Assistant Chief Radakovich is the Greenfield Police Department’s Custodian of Records. All reports are provided at a rate of $.25 per page.
The primary responsibility of the Criminal Investigation Bureau (CIB) is to conduct follow-up investigations of major crimes referred by the Patrol Bureau or directly reported by citizens or businesses. Detectives conduct investigations that lead well outside of the geographic boundaries of the city. Detectives receive specialized training in investigative techniques relating to specific types of crime, such as financial crimes, vehicle theft, and youth crimes.
The CIB is commanded by a captain who oversees day to day operations, assigns detectives to cases and directly supervises major case investigations. The Captain reports to the Assistant Chief of Police.
The Communications Center is staffed by Emergency Services Dispatchers. Emergency Services Dispatchers are assigned to all 3 shifts under the immediate supervision of the Patrol Bureau Shift Commanders. Administrative and technical matters are the responsibility of the Technical Services Division.
View a listing of our Dispatch Team by visiting our Staff Directory.
All calls for police and fire service as well as police and fire radio call dispatching are handled by the Dispatch Center. Dispatchers are responsible for processing information received and formulating an appropriate police or fire response, as well as entering all pertinent information into the department’s Computer Aided Dispatch (CAD) system. Utilizing the Phoenix CAD software package that integrates the department’s record keeping and CAD systems, dispatchers are able to input, assign and update calls on a real-time basis and uses Global Positioning System (GPS) technology to track the location of all resources and squads.
Through the use of an Enhanced 911 system, dispatchers are able to determine the location of a 911 call even if the caller is unable to speak. All dispatchers are trained and certified in the use of the state’s TIME computer system for warrant, criminal history and driver license record checks.
The dispatcher’s primary responsibility is the safety of the police officer on the street. They function as the officers’ primary link, via radio, to information, support and requests for assistance as they perform their enforcement duties. The Greenfield Police Department was one of the 1st police agencies in the nation to utilize a "trunked" 800 megahertz radio system.
Mobile Data Computer System
Dispatchers are also able to communicate directly with squad cars through the Mobile Data Computer System. The department utilizes PatrolPC’s Rhino Tab Mobile Computer. In 2006, the CAD, Records and Mobile Data system provided by ProPhoenix was put in place. Significant coverage and high-speed data transmission was achieved by implementing Verizon mobile broadband. The system allows the officer on the street to directly access in-house computer databases and provides computerized CAD and GPS information while en route to calls.
In late 2003, the city approved $2.1 million dollars for a new city-wide radio system replacement, 911 system replacement, and Communications Center remodeling. The radios will replace those currently in use in the Police Department, Fire Department and Department of Public Works, as well as the backbone of the system, which originally went into service in the early 1980s.
Our dispatchers function in a fast paced, high stress environment. They are highly trained and motivated to provide the highest level of service to the citizens of our city.
The Youth Services Unit includes the School Resource Officers assigned to the Greenfield and Whitnall School Districts. The unit primary responsibility for follow-up investigation of crime reports involving youthful offenders, in a manner essentially similar to the Detectives assigned to the CIB. Child abuse, child sexual abuse, and children in need of protective services are cases handled specifically by the Youth Services Unit.
Police School Liaison Program
The Police School Liaison Program is a jointly funded endeavor of the Greenfield Police Department and the Whitnall and Greenfield School Districts. This program has made it possible to assign a police officer to work in the Greenfield High School full time during the school year. The goal of this program is to build positive relationships between the police and students, to provide early intervention and diversion for at-risk students, and to mitigate incidents at the high school through prompt intervention.
The current Police School Liaison Officer at Greenfield High School is Mark Thoreson. Officer Susanne Aasterud serves as the Liaison Officer at Whitnall High School.
Prevention & Education
Beyond the family, the school is the 1st institution that has an opportunity to perceive and analyze problems, or potential problems, among youth. Therefore, if symptoms of antisocial behavior (delinquency) are observed at the school level, it is appropriate to implement a program aimed primarily at the prevention of this behavior through education, communication and understanding.
In addition to being a law enforcement officer who has an obligation to serve, protect, and uphold the law, the police school liaison officer is visualized as a counselor, resource person, and educational aide. He not only provides for the safety and well being of all students and staff, but also plays a major role in assisting students who have unique personal needs of a confidential nature.
The officer’s role is not to replace or compete with the guidance counselors, social workers, or psychologists in the school, but to work closely with them.
Drug Abuse Resistance Education (DARE) is a Police Officer-led, in-classroom antidrug, antigang, antiviolence program which is presented to Greenfield and Whitnall School District students. DARE’s primary mission is to provide children with the information and skills they need to live drug-and-violence-free lives. Additionally, it establishes positive relationships between students and law enforcement, teachers, parents, and other community leaders. These efforts are reinforced through projects such as the DARE Scholarship Fund and the DARE Project Vehicle.
Highly Effective Curriculum
Founded in September, 1983, DARE originated as a cooperative effort of the Los Angeles Police Department (LAPD) and the Los Angeles Unified School District (LAUSD). Its innovative and highly effective curriculum was developed by LAUSD health education specialists. Police officers receive 80 hours of special training to be equipped with all the tools they need to teach a course in drug resistance and violence avoidance techniques.
DARE lessons focus on:
o Providing accurate information about alcohol and drugs
o Teaching students decision-making skills
o Showing them how to resist peer pressure
o Giving them ideas for alternatives to drug use, violence and drugs
Studies & Real Life Experiences
DARE’s impact on reducing substance abuse among young people is well-documented both in terms of quantitative studies verifying DARE’s successes and in terms of real-life experiences of DARE students. More than 20 studies from around the country cite DARE. as an excellent substance abuse prevention program. Many of these studies clearly demonstrate DARE’s effectiveness in preventing drug, alcohol, and tobacco use.
The DARE curriculum is supervised by DARE America, a nonprofit organization headquartered in Los Angeles, California. Currently DARE. is taught in all 50 states, U.S. Department of Defense Schools worldwide, and 40 countries around the world. There are nearly 25,000 police officers trained as DARE instructors. DARE America has an extensive website which provides activities and information for students and adults.