The Emergency Services Dispatch Center is the hub and heart of the Greenfield Police Department, where highly qualified dispatchers receive emergency and nonemergency calls. Dispatchers take almost 12,000 emergency 911 calls and over 100,000 administrative calls each year.

The Dispatch Center is staffed 24 hours a day, 7 days a week, 365 days a year providing police, fire and emergency medical services.

Click here to apply for Dispatcher.

Shifts & Duties

Dispatchers work a 4-days on / 2-days off schedule on one of 3 shifts. Dispatchers perform a wide variety of critical duties including:

  • Accessing, inquiring, and updating criminal database systems
  • Answering 911 emergency calls
  • Answering nonemergency calls
  • Monitoring fire and intrusion alarm systems
  • Radio dispatching of police officers, fire and EMS

Dispatchers are faced with a unique and challenging work environment. Unlike some larger agencies which have dedicated dispatchers to answer phones and dispatch officers, Greenfield dispatchers are required to handle all of these duties at once.

Eligibility Requirements

Eligible applicants are required to have a high school diploma or equivalent


Dispatchers receive a generous compensation package including vacation, sick leave, comp time, paid holidays, health & dental insurance, and Wisconsin Retirement System. Current starting pay is $27.32/hr. Dispatchers working 2nd or 3rd shift also receive an additional .25/hr shift differential.

Screening Process

All eligible applicants take the National Dispatcher Selection Test. Those passing the written exam are placed on an eligibility list. Upon an opening, qualified candidates may be invited for a police department interview. Successful candidates will then go through an extensive background investigation, medical and drug screening prior to appointment.

All applications must be submitted to:

Heather Zagorski

Office Supervisor

Admin Communications Coordinator

Greenfield Police Department

5300 West Layton Avenue

Greenfield, WI 53220

Phone: (414)-761-5357