Sewer/Storm Water Utility Billing FAQs

  1. How is the sewer bill calculated?
  2. How often will I receive the sewer bill?
  3. Does this bill include the water billing?
  4. Who do I contact if I have any questions
  5. Where do I pay my sewer bill?
  6. Can I have my sewer bill payments automatically withdrawn from my checking account? Is there a fee?
  7. Will I still get a bill if I am on the automatic payment plan?
  8. Can I pay with a credit card, debit card or e-check?
  9. Can I receive an email bill instead of getting one in the mail?
  10. I am moving/selling my house, how do I close out my account?
  11. How do I establish service or change the name on an account?
  12. Where/how can I get a copy of current and previous sewer bills?
  13. Can both a landlord and their tenant receive the bill?
  14. Are there any penalties applied if payments are not met by the date?
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