How is the sewer bill calculated?
The wastewater of the city is collected and treated by MMSD (Milwaukee Metropolitan Sewerage District). There are four components on the utility bill. Two of these components are billed on behalf of MMSD. 1) The MMSD connection charge. 2) The MMSD volumetric charge is based on water usage. 3) The local sewer charge covers operation and maintenance costs. 4) The storm water fee is mandated by the state to manage storm water quantity and quality on all impervious surfaces. The latest rate amounts are printed on the back of the bills as well as on our website. Detailed information can also be found on under Municipal Codes Chapter 14: Municipal Utilities and Chapter 33: Storm Water Utility.

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1. How is the sewer bill calculated?
2. How often will I receive the sewer bill?
3. Does this bill include the water billing?
4. Who do I contact if I have any questions
5. Where do I pay my sewer bill?
6. Can I have my sewer bill payments automatically withdrawn from my checking account? Is there a fee?
7. Will I still get a bill if I am on the automatic payment plan?
8. Can I pay with a credit card, debit card or e-check?
9. Can I receive an email bill instead of getting one in the mail?
10. I am moving/selling my house, how do I close out my account?
11. How do I establish service or change the name on an account?
12. Where/how can I get a copy of current and previous sewer bills?
13. Can both a landlord and their tenant receive the bill?
14. Are there any penalties applied if payments are not met by the date?